We hate to see you go! But if you must, the process is easy. You can fill out a cancellation form at the front desk of your home club, or send a letter (preferably via certified mail) to your club requesting cancellation. Memberships can’t, unfortunately, be cancelled by email or phone. Please remember that your cancellation request is subject to any obligations of your membership agreement. Your club staff will be able to review the terms of your membership agreement and answer any questions you have. If you are cancelling because you’re unsatisfied with your Planet Fitness location, please speak with your local club manager before making your final decision. We love feedback and would love the opportunity to improve and hopefully change your mind!